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Welcome to our FAQ Page!
Here, you'll find answers to common questions about booking, setup, and the services we provide. If you're an event planner or wedding coordinator, be sure to scroll down for specific information that will help make your event planning process seamless. We're here to help ensure your event is a success!
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How do I book a photo booth?Click Here to Book With Us!
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How long can I rent the photo booth?Our packages range from 2 to 4+ hours, with options to extend.
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Can I customize the photo template?Absolutely! We design custom templates to match your event’s theme.
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How far in advance should I book?We recommend booking at least 4–6 weeks in advance to secure your date.
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Do you require a deposit?Yes, a deposit is required to confirm your booking, with the remaining balance due before the event.
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Can I make changes to my booking after it's confirmed?Yes! You can adjust details like backdrops and templates up to a week before your event.
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What happens if my event is outdoors?We can accommodate outdoor events, but we require a flat, covered area with access to power.
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Do you have insurance?Yes, we carry liability insurance and can provide a certificate if needed for your venue.
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Is there a minimum for wedding photo booth rentals?Yes, we require a three-hour minimum for weddings. We dedicate the entire day to wedding events, blocking off other bookings to ensure a seamless experience. Plus, we arrive early for setup and handle extra prep work to make sure everything runs smoothly for your special day!
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Do you provide backdrops and props?Yes! We offer an 8x8 ft backdrop and fun props to match your event’s theme. Click Here to View Our Backdrop Options.
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Do you offer prints?Yes! We provide 2x6 or 4x6 high-quality prints with protective sleeves, plus digital sharing options.
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Do you offer a guestbook or memory album option?Yes! We can provide a guestbook where guests can place a copy of their photo and leave a message.
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How does the photo booth work?Simply step in, tap the screen, pose, and snap! Your photos are ready instantly for sharing or printing.
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Do you need WiFi to operate?While WiFi enhances sharing options, our booths can still function without it.
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How much space and electricity do you need?We require an 8x8 ft space for the backdrop and access to a standard electrical outlet within 10 feet.
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Can we brand the booth or prints for corporate events?Absolutely! We can customize prints, backdrops, and digital overlays with your logo or event branding.
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Can we choose specific photo filters or effects?Yes, we offer fun filters and effects that can be added to your experience.
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Can I add a custom welcome screen or start screen?Yes, we can customize the booth interface with your event’s theme or branding.
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Do you offer digital-only packages?Yes, we offer digital-only options where guests can receive their photos via text, email, or QR code. If you choose to add prints, we offer a discount of $50–$75 off your package!
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Can guests share photos instantly?Yes! Our booths allow instant sharing via text, email, or social media.
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Do you set up and take down the booth?Yes! Our team handles delivery, setup, and breakdown, so you can enjoy your event stress-free.
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How early do you arrive for setup?We typically arrive 60–90 minutes before the event, but for weddings, if possible, we can set up early in the morning or afternoon alongside the decorators. We’ll return at our start time to ensure a smooth process.
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Can the booth be placed upstairs or in a difficult-to-access area?Yes, but please inform us in advance if stairs, elevators, or narrow spaces may affect setup.
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Can the booth be moved during the event?The booth is set up in one location for the event, so please select a permanent spot.
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Do you provide an attendant?Yes! A professional attendant is included with all rentals to assist guests and ensure smooth operation.
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What areas do you service?We proudly serve Louisville, Lexington, Cincinnati, New Albany, and Jeffersonville.
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